Let's Make It Happen

* Purpose
* How did you hear about us?

Propelius Technologies

Based in India heart icon  working worldwide

Ciara AI

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Industry

AI & ML


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Country

India


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Platform

Web Application


Services

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Prototype Design
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Market Research
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Frontend Development
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Backend Development
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QA Testing
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Platform Deployment

About

The journey begins with Ciara understanding your business needs and integrating seamlessly into your existing systems. AI-powered chat and call agents take over routine tasks, managing customer inquiries and generating leads efficiently. The platform’s ability to handle cold calls and lead follow-ups ensures potential opportunities are not missed. Scheduling meetings becomes effortless with Ciara's integration into platforms like Google Meet, Teams, and Zoom. For complex customer issues, the platform transitions seamlessly to human agents, maintaining high service quality. With every interaction, Ciara analyzes and refines customer satisfaction, paving the way for optimized service delivery and unparalleled operational efficiency.

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Challenges

Managing customer interactions, generating leads, and scheduling meetings often consume valuable time and resources. Businesses struggle to efficiently handle routine inquiries, cold calls, and follow-ups while ensuring high customer satisfaction. The lack of seamless integration across scheduling platforms adds to the complexity. Escalating unresolved issues to human agents without delays remains a critical challenge, making it difficult to strike a balance between automation and personalized service delivery.

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Solutions

Ciara offers an AI-driven platform designed to tackle these challenges head-on. By integrating smart chat and call agents into third-party applications, Ciara automates routine inquiries, conducts cold calls, and manages lead follow-ups efficiently. Seamless meeting scheduling is enabled through popular platforms like Google Meet, Outlook, Teams, and Zoom, reducing time and effort. The platform intelligently escalates complex issues to human agents, ensuring personalized attention when required. This blend of automation and human interaction boosts customer satisfaction, optimizes resource allocation, and enhances overall service efficiency, empowering businesses to focus on growth while delivering exceptional customer support.

Technologies Used

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Next.js
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Typescript
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Nest.js
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OpenAI
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CursorAI